Event Journal#

Welcome to the Event Journal documentation!

Event Journal is available for both Atlassian products:

This guide provides comprehensive insights into Event Journal and how it can help you track and audit activity across your Atlassian workspace.

Table of Contents#

  1. Introduction
  2. Features and Benefits
  3. Support and Contact
  4. Installation and Setup

Introduction#

Event Journal is a lightweight auditing and analytics add-on that captures, normalizes, and stores activity from your Atlassian Cloud instance into a queryable event stream. It helps admins, project leads, and analysts answer “who did what, where, and when” across your workspace.

Whether you’re a project manager, developer, content administrator, or stakeholder, Event Journal offers functionalities that can be tailored to your unique auditing and compliance needs.

Features and Benefits#

What it does#

  • Jira: Collects events from projects and issues, plus related resources (comments, attachments, worklogs, versions, components, fields, issue types, and project lifecycle).
  • Confluence: Collects events from spaces, pages, blog posts, comments, attachments, labels, whiteboards, databases, folders, and more.
  • Normalizes each event to a consistent schema so you can filter, sort, and analyze activity over time.
  • Exposes efficient listing and pagination with server-side filtering and sorting to power reports, dashboards, and exports.

Key use cases#

  • Audit and compliance: Track sensitive changes and access patterns across your Jira projects or Confluence spaces.
  • Project insights: Understand activity spikes, ownership, and collaboration hotspots.
  • Service and support: Trace problem timelines across comments, assignments, and worklogs.
  • Content governance: Monitor page updates, permission changes, and content lifecycle in Confluence.
  • Configuration governance: Monitor lifecycle changes of fields, versions, and configurations in Jira.

Privacy and data minimization#

  • Stores opaque account IDs and internal resource identifiers rather than PII such as emails or display names.
  • Event-specific extras are limited to what’s necessary for analysis (e.g., time spent, mentioned account IDs).
  • Designed to work with Atlassian Cloud data in a controlled, auditable format.

Support and Contact#

We’re dedicated to ensuring that your experience with Event Journal is nothing short of excellent. If you ever run into challenges, have questions, or just want to provide feedback, we’re eager to hear from you.

Here’s how you can reach out to us:

  • 📧 Email: Feel free to drop us a line anytime at contact@softgrown.com. We’re here to help, whether you have a simple question or need in-depth assistance.

  • 🌐 Support Portal: For a direct line to our dedicated support team, please visit our Support Portal. It’s the quickest way to get in touch and ensures that we can track and respond to your concerns effectively. Remember, your success is our priority. So, don’t hesitate to contact us, no matter how big or small your concern is. We’re always happy to assist!

Installation and Setup#

Follow this straightforward guide to install Event Journal from the Atlassian Marketplace.

Jira Cloud#

  1. Access Atlassian Marketplace: Log in to your Jira Cloud instance and navigate to Apps > Explore more apps.
  2. Search for Extension: Type “Event Journal for Jira” in the search bar and open the app.
  3. Install & Confirm: Click Get app on the extension, and confirm any prompts.

Confluence Cloud#

  1. Access Atlassian Marketplace: Log in to your Confluence Cloud instance and navigate to Apps > Explore more apps.
  2. Search for Extension: Type “Event Journal for Confluence” in the search bar and open the app.
  3. Install & Confirm: Click Get app on the extension, and confirm any prompts.
Data stored Next