Event Journal for Jira#

Welcome to the Event Journal for Jira documentation! This guide provides comprehensive insights into the extensions that you can integrate into your Jira Workflow to enhance and optimize your project management experience.

Table of Contents#

  1. Introduction
  2. Features and Benefits
  3. Support and Contact
  4. Installation and Setup

Introduction#

Jira, a powerful tool for agile project management, is highly extensible. This documentation covers a range of extensions designed to improve the workflow, enhance the user experience, and increase productivity. Whether you’re a project manager, developer, or stakeholder, these extensions will offer functionalities that can be tailored to your unique needs.

Before diving into the specifics of extensions, it’s essential to understand the installation process and initial setup. This section provides a step-by-step guide on how to integrate the extensions into your existing Jira setup.

Features and Benefits#

Event Journal for Jira is a lightweight auditing and analytics add-on that captures, normalizes, and stores Jira Cloud activity into a queryable event stream. It helps admins, project leads, and analysts answer “who did what, where, and when” across projects, issues, comments, worklogs, versions, and more.

What it does#

  • Collects Jira Cloud events from projects and issues, plus related resources (comments, attachments, worklogs, versions, components, fields, issue types, and project lifecycle).
  • Normalizes each event to a consistent schema so you can filter, sort, and analyze activity over time.
  • Exposes efficient listing and pagination with server-side filtering and sorting to power reports, dashboards, and exports.

Key use cases#

  • Audit and compliance: Track sensitive changes and access patterns.
  • Project insights: Understand activity spikes, ownership, and collaboration hotspots.
  • Service and support: Trace problem timelines across comments, assignments, and worklogs.
  • Governance: Monitor lifecycle changes of fields, versions, and configurations.

Privacy and data minimization#

  • Stores opaque account IDs and internal resource identifiers rather than PII such as emails or display names.
  • Event-specific extras are limited to what’s necessary for analysis (e.g., time spent, mentioned account IDs).
  • Designed to work with Jira Cloud data in a controlled, auditable format.

Support and Contact#

We’re dedicated to ensuring that your experience with our extensions is nothing short of excellent. If you ever run into challenges, have questions, or just want to provide feedback, we’re eager to hear from you.

Here’s how you can reach out to us:

  • 📧 Email: Feel free to drop us a line anytime at contact@softgrown.com. We’re here to help, whether you have a simple question or need in-depth assistance.

  • 🌐 Support Portal: For a direct line to our dedicated support team, please visit our Support Portal. It’s the quickest way to get in touch and ensures that we can track and respond to your concerns effectively. Remember, your success is our priority. So, don’t hesitate to contact us, no matter how big or small your concern is. We’re always happy to assist!

Installation and Setup (Jira Cloud)#

Follow this straightforward guide to equip your Jira instance with additional capabilities from the Atlassian Marketplace.

  1. Access Atlassian Marketplace: Log in to your Jira Cloud instance and navigate to Apps > Explore more apps.
  2. Search for Extension: Type “Event Journal for Jira” in the search bar and open app.
  3. Install & Confirm: Click Get app on the extension, and confirm any prompts.
Data stored Next